Following Up With Prospects And Tagging
Remember, your goal is to somehow attain "closure" with each of your
prospects. One way to do this is to simply keep sending follow-ups until you either get a
"Stop sending me e-mail!" message, or better yet, "Ok, I want to sign
up!" message.
You may get a few nasty e-mails, but the positive results from a consistent marketing plan
will far outweigh any negative feedback you may receive. Besides, if someone requested
information or asked you a question, there is nothing wrong with following up if they
haven't said "No."
Any of you with sales background already knows that anything but a "no" means
that the prospect can be sold. On the other hand, I haven't been following up much because
I simply don't have time. Some of you may want to just follow up once or twice, it's up to
you.
The bottom line is that it's good to establish a plan and stick to it. I know people who
will send 10 follow-ups or more, until they eventually get a yes or no. Myself, I figure
that if someone doesn't reply back to me, they're not that serious and probably wouldn't
be very productive.
But you never know, sometimes e-mail doesn't get to a person, they forget about it, etc.
I've signed up more than a few people weeks after they originally inquired. Often times a
person will be looking at several opportunities and may choose another, but come back to
you later.
Tagging
Were you "tagged?" If so, someone from our organization contacted you after you
were already speaking with your sponsor. They may have explained why they liked the
company, and maybe expressed other viewpoints which were not expressed in your
correspondence up to that point.
Tagging is another method of follow-up. When you have a prospect who is interested in your
business, you may want to have them "tagged." This tag will show your prospect
another viewpoint of the business, and give them a glimpse of the teamwork that makes us
successful.
Most prospects will gladly welcome a short message from another member of our team and it
may be just what they needed to mean the difference between a yes and a no. So who do you
ask to tag your prospects? Your sponsor or another member of your upline.
Especially since by helping you they would be helping themselves, most of the time they
would be willing to help, but if for some reason they are unable to, or they just can't
spare the time, then maybe you can ask them to put you onto their sponsor or some other
upline member.
When requesting a tag, just send a simple e-mail like this to your sponsor or upline
member:
Could you tag this prospect for me? I've been telling them about blah, blah, blah ...
Her name is: Jill Hill
Her e-mail address is: jill@nowhere.com
When should you ask for a tag?
In particular, ask for a tag when your prospect actually writes to you with questions
about your business. Do not tag prospects that have merely seen your ad in a newsgroup or
classified and wrote you for more information. Wait until you sense some real interest.
Wait until your prospect has either received your "full information" letter or
has been to your web page. Be certain that the prospect has shown some interest in the
business. If you feel that the prospect is thinking about it, and has not quite made up
his or her mind, it's time for a tag.
This could provide that little extra emphasis that might help you sign up that prospect.
Even if your prospect shows remote interest, even doubt-laced with a little interest, have
them tagged. If they wrote back to you with questions or comments, they qualify for a tag.
Before I have a prospect tagged, I look for some sign that they are remotely interested.
That sign is usually based in the fact that they are asking me questions. Again, tags are
most beneficial when your prospect is considering the business, but isn't sure, and just
needs a little push.
Tagging is a very positive thing and you'll find it very helpful to develop a mutually
beneficial relationship with a member of your program and help each other out however you
can. It really is nice to have someone you can count on if you're in a jam or need some
help.
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